Accessibility

Our Commitment to Digital Inclusion

At Tenet Recovery, we believe that the path to wellness should be open to everyone. We are committed to ensuring that our digital experience—from researching our SunRay Baldwin Saunas to exploring the benefits of Traditional Heat Therapy—is accessible and user-friendly for all individuals, including those with disabilities.

Our Conformance Target

We are actively working to ensure that tenetrecovery.com conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines, developed by the World Wide Web Consortium (W3C), explain how to make web content more accessible for people with visual, hearing, cognitive, and motor impairments.

Measures Taken for Accessibility

To provide a high-performance experience for all, we have integrated the following accessibility measures across our store:

  • Alternative Text (Alt-Text): We provide concise, descriptive alt-text for all product and lifestyle images so that screen reader users can understand the quality and design of our equipment.

  • Contrast & Readability: Our design maintains a minimum color contrast ratio of 4.5:1 for all body text to ensure readability for users with low vision.

  • Keyboard Navigation: All critical site functions, including our Add to Cart and checkout processes, are fully navigable via keyboard.

  • Semantic Structure: We use a logical heading hierarchy ($H1$ through $H6$) and semantic HTML to help assistive technologies interpret our site's layout effectively.

  • Responsive Zoom: Our site supports standard browser zoom capabilities up to 200% without loss of content or functionality.

Known Limitations & Ongoing Efforts

While we strive for a seamless experience, we recognize that accessibility is a journey. We are currently performing regular audits to improve the following areas:

  • Third-Party Components: We are working with our third-party app providers to ensure their tools (such as review widgets and chat boxes) meet our high accessibility standards.

  • Video Content: We are in the process of adding closed captions and transcripts to all upcoming product demonstrations.

Feedback & Contact Information

We welcome your feedback on the accessibility of Tenet Recovery. If you encounter any barriers or need assistance with a purchase, please contact our Recovery Support Team:

  • Email: support@tenetrecovery.com

  • Response Time: We aim to respond to all accessibility-related inquiries within 2 business days.

Last Updated: February 4, 2026