Contact Us

WE ARE HERE TO SUPPORT YOUR RECOVERY JOURNEY.

Whether you have a question about detailed dimensions, electrical requirements, or shipping logistics, our US-based team is ready to assist.

CUSTOMER SUPPORT

• Email: support@tenetrecovery.com
• Phone: +1 (650) 457-6546
• Response Time: We aim to respond to all inquiries within 24 hours (Mon-Fri).
• Hours: Monday - Friday, 9:00 AM - 5:00 PM PST.
• Address:

245 N point st
4304
San Francisco California 94133
United States

Please note: This address is for administrative use only. Do not ship returns here. Please contact support for the correct warehouse return address.

COMMONLY ASKED QUESTIONS

• Need to track an order? Please check your shipping confirmation email for the freight carrier's tracking number.
• Have a warranty issue? Please email support with photos of the issue and your order number for the fastest resolution.